/* TicketSure — Contact page.
   Shared tokens, header and footer come from common.css; everything below is page-specific.
   Palette: navy #081838, red #e01820, deep red #b0141c, white. Body text: #111 on light, #fff on dark. */

.page-contact {
  --ct-navy: #081838;
  --ct-blue: #b0141c;
  --ct-teal: #e01820;
  --ct-dark: #081838;
  --ct-text: #111111;
  --ct-line: rgba(8, 24, 56, 0.12);
  color: var(--ct-text);
  background: #fff;
}

.ct-wrap {
  width: var(--wrap-wide, min(1480px, calc(100% - 2rem)));
  margin-inline: auto;
}

.page-contact [data-reveal][style*="--i"] {
  transition-delay: calc(var(--i, 0) * 70ms);
}

#desk,
#answers {
  scroll-margin-top: calc(var(--header) + 1.25rem);
}

/* ---------- Type ---------- */
.ct-kicker {
  display: inline-flex;
  align-items: center;
  gap: 0.55rem;
  margin-bottom: 0.9rem;
  font-size: var(--fs-kicker, 0.8125rem);
  font-weight: 700;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--ct-navy);
}

.ct-kicker::before {
  content: "";
  width: 22px;
  height: 22px;
  background: var(--ct-teal);
  -webkit-mask: url("../assets/Favicon%20Black.png") center / contain no-repeat;
  mask: url("../assets/Favicon%20Black.png") center / contain no-repeat;
}

.ct-head {
  max-width: 42rem;
  margin-bottom: clamp(2rem, 4vw, 3rem);
}

.ct-head--center {
  margin-inline: auto;
  text-align: center;
}

.ct-head h2,
.ct-cta h2,
.ct-desk-copy h2 {
  font-size: var(--fs-h2, clamp(2.2rem, 3.4vw, 3.1rem));
  font-weight: 700;
  line-height: 1.08;
  letter-spacing: -0.035em;
  color: var(--ct-navy);
}

.ct-head h2 span,
.ct-desk-copy h2 span { color: var(--ct-blue); }

.ct-lead {
  margin-top: 0.9rem;
  font-size: var(--fs-lead, 1.125rem);
  line-height: 1.65;
  color: var(--ct-text);
}

.ct-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.75rem;
}

.ct-ico {
  display: grid;
  place-items: center;
  flex: none;
  width: 48px;
  height: 48px;
  border-radius: 14px;
  background: rgba(224, 24, 32, 0.12);
  transition: background 0.3s ease;
}

.ct-ico svg {
  width: 24px;
  height: 24px;
  fill: var(--ct-navy);
  transition: fill 0.3s ease;
}

.ct-link {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  margin-top: auto;
  font-weight: 700;
  color: var(--ct-navy);
}

.ct-link span {
  color: var(--ct-teal);
  transition: transform 0.3s var(--ease);
}

.ct-link:hover span { transform: translateX(4px); }

/* ---------- Hero ---------- */
.ct-hero {
  position: relative;
  overflow: hidden;
  padding: calc(var(--header) + clamp(2.5rem, 5vw, 4rem)) 0 clamp(3.5rem, 6vw, 5rem);
  background:
    radial-gradient(ellipse 38% 45% at 4% 8%, rgba(224, 24, 32, 0.1), transparent 70%),
    radial-gradient(ellipse 30% 32% at 97% 55%, rgba(8, 24, 56, 0.06), transparent 70%),
    #fff;
}

.ct-grid-bg {
  position: absolute;
  inset: 0;
  pointer-events: none;
  background-image:
    linear-gradient(rgba(8, 24, 56, 0.07) 1px, transparent 1px),
    linear-gradient(90deg, rgba(8, 24, 56, 0.07) 1px, transparent 1px);
  background-size: 64px 64px;
  -webkit-mask: radial-gradient(ellipse 75% 80% at 55% 40%, #000 30%, transparent 82%);
  mask: radial-gradient(ellipse 75% 80% at 55% 40%, #000 30%, transparent 82%);
}

.ct-hero-inner {
  position: relative;
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(0, 1.02fr);
  gap: clamp(2rem, 5vw, 4.5rem);
  align-items: center;
}

.ct-crumbs {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  margin-bottom: 1.25rem;
  font-size: 0.875rem;
  font-weight: 600;
  color: var(--ct-text);
}

.ct-crumbs a { color: var(--ct-navy); transition: color 0.2s ease; }
.ct-crumbs a:hover { color: var(--ct-teal); }
.ct-crumbs span[aria-hidden] { color: rgba(8, 24, 56, 0.35); }

.ct-hero h1 {
  font-size: var(--fs-h1, clamp(2.4rem, 4.5vw, 3.6rem));
  font-weight: 700;
  line-height: 1.06;
  letter-spacing: -0.035em;
  color: var(--ct-navy);
}

.ct-hero h1 span {
  display: block;
  background: linear-gradient(100deg, var(--ct-teal), var(--ct-blue));
  -webkit-background-clip: text;
  background-clip: text;
  color: transparent;
}

.ct-tagline {
  margin-top: 0.9rem;
  font-family: var(--serif);
  font-style: italic;
  font-size: var(--fs-tagline, 1.5rem);
  line-height: 1.25;
  color: var(--ct-blue);
}

.ct-hero .ct-lead { max-width: 36rem; }
.ct-hero .ct-actions { margin-top: 1.75rem; }

/* Stage */
.ct-stage {
  position: relative;
  height: clamp(460px, 48vw, 580px);
}

.ct-photo {
  position: absolute;
  top: 0;
  right: 0;
  width: 86%;
  height: 74%;
  margin: 0;
  overflow: hidden;
  border-radius: 28px;
  box-shadow: 0 40px 80px -34px rgba(8, 24, 56, 0.55);
}

.ct-photo img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  object-position: center 20%;
  animation: ctDrift 20s ease-in-out infinite alternate;
}

@keyframes ctDrift {
  from { transform: scale(1.02); }
  to { transform: scale(1.08); }
}

.ct-float {
  position: absolute;
  top: 8%;
  left: 0;
  z-index: 3;
  display: flex;
  align-items: center;
  gap: 0.65rem;
  max-width: 230px;
  padding: 0.7rem 1rem 0.7rem 0.7rem;
  border-radius: 16px;
  background: #fff;
  box-shadow: 0 20px 40px -18px rgba(8, 24, 56, 0.5);
  animation: ctFloat 6s ease-in-out infinite;
}

.ct-float img { width: 36px; height: 36px; }

.ct-float b {
  display: block;
  font-size: 1rem;
  color: var(--ct-navy);
}

.ct-float span {
  display: block;
  font-size: 0.875rem;
  color: var(--ct-text);
}

@keyframes ctFloat {
  0%, 100% { transform: translateY(0); }
  50% { transform: translateY(-8px); }
}

.ct-pass {
  position: absolute;
  left: 0;
  right: 10%;
  bottom: 0;
  z-index: 2;
  padding: 1.15rem 1.25rem 1.2rem;
  border-radius: 22px;
  background: #fff;
  border: 1px solid var(--ct-line);
  box-shadow: 0 28px 60px -28px rgba(8, 24, 56, 0.55);
}

.ct-pass-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
  margin-bottom: 0.85rem;
}

.ct-pass-brand {
  display: flex;
  align-items: center;
  gap: 0.55rem;
  font-size: 0.8125rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--ct-navy);
}

.ct-pass-brand img { width: 22px; height: 22px; }

.ct-pass-chip {
  padding: 0.28rem 0.65rem;
  border-radius: 999px;
  background: rgba(224, 24, 32, 0.12);
  font-size: 0.75rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--ct-navy);
}

.ct-pass-mail {
  display: block;
  font-size: clamp(1.15rem, 2vw, 1.55rem);
  font-weight: 700;
  letter-spacing: -0.03em;
  color: var(--ct-navy);
  word-break: break-word;
}

.ct-pass-mail:hover { color: var(--ct-blue); }

.ct-pass-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  margin-top: 0.95rem;
  padding-top: 0.95rem;
  border-top: 1.5px dashed rgba(8, 24, 56, 0.16);
}

.ct-pass-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 0.4rem 0.9rem;
  font-size: 0.875rem;
  font-weight: 600;
  color: var(--ct-text);
}

.ct-pass-meta span { display: inline-flex; align-items: center; gap: 0.35rem; }

.ct-pass-meta i {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--ct-teal);
}

.ct-copy {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  flex: none;
  padding: 0.5rem 0.85rem;
  border: 1px solid var(--ct-line);
  border-radius: 999px;
  background: #fff;
  font-size: 0.875rem;
  font-weight: 700;
  color: var(--ct-navy);
  cursor: pointer;
  transition: background 0.2s ease, border-color 0.2s ease, color 0.2s ease;
}

.ct-copy svg { width: 16px; height: 16px; fill: currentColor; }

.ct-copy:hover,
.ct-copy.is-copied {
  background: var(--ct-teal);
  border-color: var(--ct-teal);
  color: #fff;
}

.visually-hidden {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}

/* Stats */
.ct-stats {
  position: relative;
  list-style: none;
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  margin-top: clamp(2.5rem, 5vw, 4rem);
  border-radius: 22px;
  background: #fff;
  border: 1px solid var(--ct-line);
  box-shadow: 0 24px 50px -34px rgba(8, 24, 56, 0.45);
  overflow: hidden;
}

.ct-stats li {
  position: relative;
  padding: 1.4rem 1.6rem;
}

.ct-stats li + li { border-left: 1px solid var(--ct-line); }

.ct-stats li::before {
  content: "";
  position: absolute;
  left: 1.6rem;
  top: 0;
  width: 32px;
  height: 3px;
  border-radius: 0 0 3px 3px;
  background: var(--ct-teal);
}

.ct-stats strong {
  display: block;
  font-size: clamp(1.35rem, 2vw, 1.7rem);
  font-weight: 800;
  letter-spacing: -0.03em;
  color: var(--ct-navy);
}

.ct-stats span {
  font-size: 1rem;
  color: var(--ct-text);
}

/* ---------- Dark band (paths + FAQ share this shell) ---------- */
.ct-dark {
  position: relative;
  overflow: hidden;
  background:
    radial-gradient(ellipse 45% 40% at 50% 70%, rgba(224, 24, 32, 0.16), transparent 70%),
    radial-gradient(ellipse 40% 30% at 0% 0%, rgba(224, 24, 32, 0.1), transparent 60%),
    var(--ct-dark);
  color: #fff;
}

.ct-dark::before {
  content: "";
  position: absolute;
  inset: 0;
  background-image:
    linear-gradient(rgba(255, 255, 255, 0.045) 1px, transparent 1px),
    linear-gradient(90deg, rgba(255, 255, 255, 0.045) 1px, transparent 1px);
  background-size: 56px 56px;
  -webkit-mask: radial-gradient(ellipse 70% 70% at 50% 45%, #000 25%, transparent 78%);
  mask: radial-gradient(ellipse 70% 70% at 50% 45%, #000 25%, transparent 78%);
  pointer-events: none;
}

.ct-dark > .ct-wrap { position: relative; }

.ct-dark .ct-kicker { color: var(--ct-teal); }
.ct-dark .ct-head h2 { color: #fff; }
.ct-dark .ct-head h2 span { color: var(--ct-teal); }
.ct-dark .ct-lead { color: #fff; }

/* ---------- Paths — dark band, light photo cards ---------- */
.ct-ways {
  padding: clamp(4.5rem, 8vw, 7rem) 0;
}

.ct-ways-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 1.25rem;
}

.ct-way {
  display: flex;
  flex-direction: column;
  border-radius: 26px;
  background: #fff;
  color: var(--ct-text);
  border: 1px solid rgba(255, 255, 255, 0.08);
  overflow: hidden;
  box-shadow: 0 28px 60px -36px rgba(0, 0, 0, 0.55);
  transition: transform 0.35s var(--ease), box-shadow 0.35s ease;
}

.ct-way:hover {
  transform: translateY(-6px);
  box-shadow: 0 36px 70px -32px rgba(0, 0, 0, 0.65);
}

.ct-way figure {
  position: relative;
  margin: 0;
  aspect-ratio: 16 / 10;
  overflow: hidden;
}

.ct-way figure img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  transition: transform 0.8s var(--ease);
}

.ct-way:hover figure img { transform: scale(1.06); }

.ct-way figcaption {
  position: absolute;
  top: 1rem;
  left: 1rem;
  padding: 0.3rem 0.7rem;
  border-radius: 999px;
  background: rgba(8, 24, 56, 0.78);
  backdrop-filter: blur(8px);
  font-size: 0.875rem;
  font-weight: 700;
  color: #fff;
}

.ct-way-body {
  display: flex;
  flex-direction: column;
  flex: 1;
  gap: 0.45rem;
  padding: 1.45rem 1.5rem 1.6rem;
}

.ct-way b {
  font-size: 1.45rem;
  letter-spacing: -0.02em;
  color: var(--ct-navy);
}

.ct-way p {
  font-size: 1rem;
  line-height: 1.6;
  color: var(--ct-text);
}

.ct-way .ct-link { margin-top: auto; padding-top: 0.85rem; }

/* ---------- Desk + form — navy rail and a letter ---------- */
.ct-desk {
  padding: clamp(4.5rem, 8vw, 7rem) 0;
  background:
    radial-gradient(ellipse 42% 48% at 0% 0%, rgba(224, 24, 32, 0.14), transparent 70%),
    #fff;
}

.ct-desk-grid {
  display: grid;
  grid-template-columns: minmax(0, 0.92fr) minmax(0, 1.08fr);
  gap: 1.15rem;
  align-items: stretch;
}

.ct-desk-copy {
  position: relative;
  min-height: 100%;
  border-radius: 28px;
  background: #081838;
  color: #fff;
  overflow: hidden;
}

.ct-desk-photo {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  object-fit: cover;
  object-position: 68% center;
}

.ct-desk-shade {
  position: relative;
  z-index: 1;
  display: flex;
  flex-direction: column;
  justify-content: flex-end;
  min-height: 100%;
  height: 100%;
  padding: clamp(1.5rem, 2.4vw, 2.1rem);
  background: linear-gradient(180deg, rgba(2, 31, 70, 0.08) 0%, rgba(2, 31, 70, 0.2) 34%, rgba(2, 31, 70, 0.9) 68%, #081838 100%);
}

.ct-desk-copy .ct-kicker { color: var(--ct-teal); }
.ct-desk-copy h2,
.ct-desk-copy h2 span { color: #fff; }
.ct-desk-copy h2 span { color: #7ee0d8; }
.ct-desk-copy .ct-lead { color: rgba(255, 255, 255, 0.86); }

.ct-need {
  position: relative;
  list-style: none;
  display: grid;
  gap: 0.75rem;
  margin-top: 1.6rem;
}

.ct-need li {
  position: relative;
  display: grid;
  grid-template-columns: auto 1fr;
  gap: 0.85rem;
  align-items: start;
  padding: 0.95rem 1rem;
  border-radius: 18px;
  background: rgba(255, 255, 255, 0.08);
  border: 1px solid rgba(255, 255, 255, 0.12);
}

.ct-need strong {
  display: block;
  font-size: 1.05rem;
  color: #fff;
}

.ct-need p {
  margin-top: 0.15rem;
  font-size: 0.975rem;
  line-height: 1.5;
  color: rgba(255, 255, 255, 0.78);
}

.ct-need-no {
  position: relative;
  z-index: 1;
  display: grid;
  place-items: center;
  width: 36px;
  height: 36px;
  border-radius: 50%;
  background: #e01820;
  font-size: 0.8125rem;
  font-weight: 800;
  color: #081838;
}

.ct-direct {
  display: flex;
  align-items: center;
  gap: 0.85rem;
  margin-top: 1.4rem;
  padding: 0.95rem 1rem;
  border-radius: 16px;
  background: rgba(255, 255, 255, 0.08);
  border: 1px solid rgba(255, 255, 255, 0.16);
  color: #fff;
}

.ct-direct img { width: 36px; height: 36px; }

.ct-direct span {
  display: block;
  font-size: 0.8125rem;
  font-weight: 600;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: #7ee0d8;
}

.ct-direct a {
  font-size: 1.05rem;
  font-weight: 700;
  color: #fff;
}

.ct-direct a:hover { color: var(--ct-teal); }

.ct-form-card {
  position: relative;
  z-index: 1;
  margin: 0;
  padding: clamp(1.5rem, 2.6vw, 2.15rem);
  border-radius: 28px;
  background: #fff;
  border: 1px solid var(--ct-line);
  box-shadow: 0 28px 60px -36px rgba(8, 24, 56, 0.4);
}

.ct-form-head h2 {
  font-size: clamp(1.6rem, 2.2vw, 2rem);
  letter-spacing: -0.03em;
  color: var(--ct-navy);
}

.ct-form-head p {
  margin-top: 0.4rem;
  font-size: 1rem;
  line-height: 1.55;
  color: var(--ct-text);
}

.ct-form { margin-top: 1.35rem; }

.ct-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 0.9rem 0.85rem;
}

.ct-field { display: flex; flex-direction: column; gap: 0.4rem; }
.ct-field--wide { grid-column: 1 / -1; }

.ct-paths + .ct-field--wide { margin-top: 0.9rem; }

.ct-field label,
.ct-paths-label {
  font-size: 0.875rem;
  font-weight: 700;
  color: var(--ct-navy);
}

.ct-req { color: var(--ct-teal); }

.ct-field input,
.ct-field textarea {
  width: 100%;
  padding: 0.85rem 0.95rem;
  border: 1px solid rgba(8, 24, 56, 0.16);
  border-radius: 14px;
  background: #fff;
  font: inherit;
  font-size: 1rem;
  color: var(--ct-text);
  transition: border-color 0.2s ease, box-shadow 0.2s ease;
}

.ct-field textarea {
  min-height: 120px;
  resize: vertical;
}

.ct-field input::placeholder,
.ct-field textarea::placeholder { color: rgba(17, 17, 17, 0.42); }

.ct-field input:hover,
.ct-field textarea:hover { border-color: rgba(8, 24, 56, 0.32); }

.ct-field input:focus,
.ct-field textarea:focus {
  outline: none;
  border-color: var(--ct-teal);
  box-shadow: 0 0 0 4px rgba(224, 24, 32, 0.16);
}

.ct-field.is-error input,
.ct-field.is-error textarea,
.ct-paths.is-error { border-color: #9f2d2d; }

.ct-err {
  font-size: 0.8125rem;
  font-weight: 600;
  color: #9f2d2d;
}

.ct-err:empty { display: none; }

.ct-paths.is-error .ct-choices {
  padding: 0.35rem;
  border-radius: 18px;
  box-shadow: 0 0 0 1px #9f2d2d;
}

.ct-paths {
  margin-top: 1rem;
  padding: 0;
  border: 0;
}

.ct-choices {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 0.6rem;
  margin-top: 0.5rem;
}

.ct-choice {
  position: relative;
  display: flex;
  flex-direction: column;
  gap: 0.1rem;
  padding: 0.8rem 0.85rem 0.8rem 2.4rem;
  border: 1px solid rgba(8, 24, 56, 0.14);
  border-radius: 16px;
  cursor: pointer;
  transition: border-color 0.2s ease, background 0.2s ease, box-shadow 0.2s ease;
}

.ct-choice input {
  position: absolute;
  inset: 0;
  margin: 0;
  opacity: 0;
  cursor: pointer;
}

.ct-choice::before {
  content: "";
  position: absolute;
  left: 0.85rem;
  top: 1rem;
  width: 16px;
  height: 16px;
  border-radius: 50%;
  border: 2px solid rgba(8, 24, 56, 0.35);
  background: #fff;
}

.ct-choice b {
  font-size: 0.975rem;
  color: var(--ct-navy);
}

.ct-choice em {
  font-style: normal;
  font-size: 0.8125rem;
  color: var(--ct-text);
}

.ct-choice:hover { border-color: var(--ct-teal); }

.ct-choice:has(input:checked) {
  border-color: var(--ct-teal);
  background: rgba(224, 24, 32, 0.08);
  box-shadow: 0 0 0 3px rgba(224, 24, 32, 0.14);
}

.ct-choice:has(input:checked)::before {
  border-color: var(--ct-teal);
  background: var(--ct-teal);
  box-shadow: inset 0 0 0 3px #fff;
}

.ct-choice:has(input:focus-visible) {
  outline: 2px solid var(--ct-navy);
  outline-offset: 2px;
}

.ct-form-foot {
  display: flex;
  flex-direction: column;
  align-items: stretch;
  gap: 0.7rem;
  margin-top: 1.15rem;
}

.ct-form-foot .btn { width: 100%; }

.ct-fine {
  font-size: 0.875rem;
  line-height: 1.5;
  color: var(--ct-text);
}

.ct-fine a {
  font-weight: 700;
  color: var(--ct-navy);
}

.ct-fine a:hover { color: var(--ct-teal); }

.ct-success {
  text-align: center;
  padding: 1.5rem 0.5rem 0.6rem;
}

.ct-success-mark {
  display: grid;
  place-items: center;
  width: 64px;
  height: 64px;
  margin: 0 auto 1rem;
  border-radius: 50%;
  background: rgba(224, 24, 32, 0.14);
}

.ct-success-mark svg { width: 30px; height: 30px; fill: var(--ct-navy); }

.ct-success h3 {
  font-size: 1.65rem;
  letter-spacing: -0.03em;
  color: var(--ct-navy);
}

.ct-success p {
  max-width: 32rem;
  margin: 0.6rem auto 0;
  font-size: 1.05rem;
  line-height: 1.6;
  color: var(--ct-text);
}

.ct-success-actions {
  display: flex;
  flex-wrap: wrap;
  justify-content: center;
  gap: 0.65rem;
  margin-top: 1.35rem;
}

/* ---------- FAQ — one open answer, questions beside it ---------- */
.ct-faq {
  padding: clamp(4.5rem, 8vw, 7rem) 0;
  background:
    radial-gradient(ellipse 40% 50% at 100% 0%, rgba(224, 24, 32, 0.1), transparent 70%),
    #fff;
}

.ct-brief {
  display: grid;
  grid-template-columns: minmax(0, 1.15fr) minmax(280px, 0.85fr);
  min-height: 420px;
  border-radius: 28px;
  overflow: hidden;
  border: 1px solid var(--ct-line);
  background: #fff;
  box-shadow: 0 28px 60px -40px rgba(8, 24, 56, 0.45);
}

.ct-brief-card {
  position: relative;
  display: flex;
  flex-direction: column;
  justify-content: flex-end;
  gap: 0.7rem;
  padding: clamp(1.6rem, 3vw, 2.6rem);
  background:
    radial-gradient(ellipse 45% 40% at 50% 70%, rgba(224, 24, 32, 0.16), transparent 70%),
    radial-gradient(ellipse 40% 30% at 0% 0%, rgba(224, 24, 32, 0.1), transparent 60%),
    var(--ct-dark);
  color: #fff;
  overflow: hidden;
}

.ct-brief-card::before {
  content: "";
  position: absolute;
  inset: 0;
  background-image:
    linear-gradient(rgba(255, 255, 255, 0.045) 1px, transparent 1px),
    linear-gradient(90deg, rgba(255, 255, 255, 0.045) 1px, transparent 1px);
  background-size: 56px 56px;
  -webkit-mask: radial-gradient(ellipse 70% 70% at 50% 45%, #000 25%, transparent 78%);
  mask: radial-gradient(ellipse 70% 70% at 50% 45%, #000 25%, transparent 78%);
  pointer-events: none;
}

.ct-brief-card > * { position: relative; z-index: 1; }

.ct-brief-no {
  font-family: var(--serif, Georgia, serif);
  font-size: clamp(2.4rem, 4vw, 3.4rem);
  line-height: 1;
  color: #7ee0d8;
}

.ct-brief-card h3 {
  max-width: 22rem;
  font-size: clamp(1.55rem, 2.4vw, 2.15rem);
  font-weight: 600;
  letter-spacing: -0.03em;
  line-height: 1.15;
  color: #fff;
}

.ct-brief-card > p:not(.ct-brief-no) {
  max-width: 32rem;
  font-size: 1.05rem;
  line-height: 1.65;
  color: rgba(255, 255, 255, 0.88);
}

.ct-brief-card .ct-link { color: #fff; margin-top: 0.4rem; }

.ct-brief-list {
  display: flex;
  flex-direction: column;
}

.ct-brief-list button {
  flex: 1;
  display: flex;
  align-items: center;
  padding: 1rem 1.2rem;
  border: 0;
  border-bottom: 1px solid var(--ct-line);
  background: transparent;
  text-align: left;
  font: inherit;
  font-size: 1rem;
  font-weight: 600;
  color: var(--ct-navy);
  cursor: pointer;
}

.ct-brief-list button:last-child { border-bottom: 0; }

.ct-brief-list button.is-on {
  background: rgba(224, 24, 32, 0.1);
  box-shadow: inset 3px 0 0 var(--ct-teal);
}

.ct-brief-list button:focus-visible {
  outline: 2px solid var(--ct-navy);
  outline-offset: -3px;
}

/* ---------- CTA ---------- */
.ct-cta {
  padding: clamp(3rem, 6vw, 5rem) 0 clamp(4.5rem, 8vw, 7rem);
  background: #fff;
}

.ct-cta-inner {
  position: relative;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 2rem;
  padding: clamp(2.25rem, 5vw, 3.5rem) clamp(1.75rem, 5vw, 4rem);
  border-radius: 32px;
  background:
    radial-gradient(ellipse 50% 80% at 100% 0%, rgba(224, 24, 32, 0.35), transparent 60%),
    linear-gradient(140deg, var(--ct-dark), var(--ct-navy));
  color: #fff;
  overflow: hidden;
}

.ct-cta-inner::after {
  content: "";
  position: absolute;
  right: 4%;
  bottom: -50px;
  width: 220px;
  height: 220px;
  background: rgba(255, 255, 255, 0.06);
  -webkit-mask: url("../assets/Favicon%20Black.png") center / contain no-repeat;
  mask: url("../assets/Favicon%20Black.png") center / contain no-repeat;
  pointer-events: none;
}

.ct-cta .ct-kicker { color: var(--ct-teal); }
.ct-cta h2 { color: #fff; }

.ct-cta-inner > div:first-child p:last-child {
  max-width: 34rem;
  margin-top: 0.8rem;
  font-size: 1.125rem;
  line-height: 1.6;
  color: #fff;
}

.ct-cta .ct-actions {
  position: relative;
  z-index: 1;
  flex: none;
}

/* ---------- Responsive ---------- */
@media (max-width: 1100px) {
  .ct-hero-inner,
  .ct-desk-grid,
  .ct-faq-grid,
  .ct-ways-grid { grid-template-columns: 1fr; }

  .ct-desk-copy { min-height: 520px; border-radius: 28px; }
  .ct-brief { grid-template-columns: 1fr; min-height: 0; }

  .ct-stage { height: clamp(420px, 70vw, 540px); max-width: 640px; }
  .ct-ways-grid { max-width: 720px; margin-inline: auto; }
  .ct-desk-copy { max-width: 720px; }
  .ct-cta-inner { flex-direction: column; align-items: flex-start; }
}

@media (max-width: 640px) {
  .ct-stats { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .ct-stats span { overflow-wrap: anywhere; }
  .ct-stats li:nth-child(odd) { border-left: 0; }
  .ct-stats li:nth-child(n + 3) { border-top: 1px solid var(--ct-line); }
  .ct-stats li:nth-child(even) { border-left: 1px solid var(--ct-line); }
  .ct-stats li { padding: 1.15rem; }
  .ct-stats li::before { left: 1.15rem; }

  .ct-stage { height: auto; }
  .ct-photo {
    position: relative;
    top: auto;
    right: auto;
    width: 100%;
    height: 230px;
  }
  .ct-float {
    top: 1rem;
    bottom: auto;
    left: 1rem;
  }
  .ct-pass {
    position: relative;
    left: auto;
    right: auto;
    margin-top: -2.25rem;
  }
  .ct-pass-chip { font-size: 0.6875rem; }

  .ct-grid,
  .ct-choices { grid-template-columns: 1fr; }

  .ct-actions .btn,
  .ct-success-actions .btn { width: 100%; }
  .ct-pass-row { flex-direction: column; align-items: flex-start; }
  .ct-copy { width: 100%; justify-content: center; }
}

@media (prefers-reduced-motion: reduce) {
  .ct-photo img,
  .ct-float { animation: none; }
}

/* ---------- Shop photos ---------- */
.ct-photo img { object-position: center 30%; }
.ct-desk-photo { object-position: 72% center; }

/* ---------- Contact details strip (phone · email · timing · address) ---------- */
.ct-reach li {
  display: flex;
  align-items: flex-start;
  gap: 0.9rem;
}

.ct-reach-ico {
  flex: none;
  display: grid;
  place-items: center;
  width: 44px;
  height: 44px;
  border-radius: 12px;
  background: rgba(224, 24, 32, 0.12);
}

.ct-reach-ico svg { width: 22px; height: 22px; fill: var(--ct-navy); }

.ct-reach li > div { min-width: 0; }

.ct-reach-label {
  margin-bottom: 0.2rem;
  font-size: 0.75rem;
  font-weight: 700;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--ct-blue);
}

.ct-reach strong {
  font-size: clamp(1.05rem, 1.3vw, 1.25rem);
  font-weight: 700;
  letter-spacing: -0.015em;
  line-height: 1.3;
  overflow-wrap: anywhere;
}

.ct-reach li > div > span {
  display: block;
  margin-top: 0.25rem;
  font-size: 0.9375rem;
  line-height: 1.45;
}

.ct-reach a { color: inherit; transition: color 0.2s ease; }
.ct-reach a:hover { color: var(--ct-teal); }

/* ---------- Support chat — the desk replies and resolves ---------- */
.ct-support {
  padding: clamp(4rem, 7vw, 6rem) 0;
  background: #fff;
}

.ct-support-grid {
  display: grid;
  grid-template-columns: minmax(0, 0.9fr) minmax(0, 1.1fr);
  gap: clamp(2rem, 5vw, 4.5rem);
  align-items: center;
}

.ct-support-copy h2 {
  font-size: var(--fs-h2, clamp(2.2rem, 3.4vw, 3.1rem));
  font-weight: 700;
  line-height: 1.08;
  letter-spacing: -0.035em;
  color: var(--ct-navy);
}

.ct-support-copy h2 span { color: var(--ct-blue); }

.ct-support-points {
  list-style: none;
  display: grid;
  gap: 0.7rem;
  margin-top: 1.6rem;
}

.ct-support-points li {
  display: grid;
  gap: 0.1rem;
  padding: 0.85rem 1rem 0.85rem 1.1rem;
  border-radius: 14px;
  border: 1px solid var(--ct-line);
  box-shadow: inset 3px 0 0 var(--ct-teal);
}

.ct-support-points b { font-size: 1rem; color: var(--ct-navy); }
.ct-support-points span { font-size: 0.9375rem; color: var(--ct-text); }

.ct-chat {
  position: relative;
  display: flex;
  flex-direction: column;
  border-radius: 26px;
  overflow: hidden;
  background: #f6f9fc;
  border: 1px solid var(--ct-line);
  box-shadow: 0 40px 80px -40px rgba(8, 24, 56, 0.45);
}

.ct-chat-head {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  padding: 1rem 1.2rem;
  background: var(--ct-dark);
  color: #fff;
}

.ct-chat-avatar {
  flex: none;
  display: grid;
  place-items: center;
  width: 46px;
  height: 46px;
  border-radius: 50%;
  overflow: hidden;
  background: #fff;
  box-shadow: 0 0 0 3px rgba(224, 24, 32, 0.35);
}

/* the favicon file has uneven padding — enlarge and nudge so the mark sits centred */
.ct-chat-avatar img {
  width: 54px;
  height: 54px;
  max-width: none;
  transform: translate(1.5px, 0.5px);
}

.ct-chat-head b { display: block; font-size: 1rem; }

.ct-chat-head span {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  font-size: 0.8125rem;
  color: rgba(255, 255, 255, 0.72);
}

.ct-chat-head i {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: #22c55e;
  box-shadow: 0 0 0 3px rgba(34, 197, 94, 0.25);
}

.ct-chat-tabs {
  display: flex;
  gap: 0.4rem;
  padding: 0.75rem 1.2rem;
  background: #fff;
  border-bottom: 1px solid var(--ct-line);
}

.ct-chat-tabs button {
  font: inherit;
  font-size: 0.8125rem;
  font-weight: 600;
  padding: 0.35rem 0.8rem;
  border-radius: 999px;
  border: 1px solid var(--ct-line);
  background: #fff;
  color: var(--ct-navy);
  cursor: pointer;
  transition: background 0.25s ease, color 0.25s ease, border-color 0.25s ease;
}

.ct-chat-tabs button:hover { border-color: var(--ct-teal); }

.ct-chat-tabs button.is-on {
  background: var(--ct-navy);
  border-color: var(--ct-navy);
  color: #fff;
}

.ct-chat-body {
  display: flex;
  flex-direction: column;
  justify-content: flex-end;
  gap: 0.7rem;
  height: 340px;
  padding: 1.2rem;
  overflow: hidden;
}

.ct-msg {
  max-width: 82%;
  padding: 0.7rem 0.95rem;
  border-radius: 18px;
  font-size: 0.9375rem;
  line-height: 1.5;
  animation: ctMsgIn 0.45s var(--ease) both;
}

.ct-msg small {
  display: block;
  margin-bottom: 0.15rem;
  font-size: 0.75rem;
  font-weight: 700;
  opacity: 0.75;
}

.ct-msg b { font-weight: 700; }

.ct-msg--agent {
  align-self: flex-end;
  border-bottom-right-radius: 6px;
  background: var(--ct-navy);
  color: #fff;
}

.ct-msg--desk {
  align-self: flex-start;
  border-bottom-left-radius: 6px;
  background: #fff;
  border: 1px solid var(--ct-line);
  color: var(--ct-text);
}

.ct-msg--desk small { color: var(--ct-blue); opacity: 1; }

.ct-typing {
  align-self: flex-start;
  display: inline-flex;
  gap: 4px;
  padding: 0.8rem 0.95rem;
  border-radius: 18px;
  border-bottom-left-radius: 6px;
  background: #fff;
  border: 1px solid var(--ct-line);
  animation: ctMsgIn 0.3s var(--ease) both;
}

.ct-typing i {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--ct-blue);
  animation: ctDot 1s ease-in-out infinite;
}

.ct-typing i:nth-child(2) { animation-delay: 0.15s; }
.ct-typing i:nth-child(3) { animation-delay: 0.3s; }

.ct-resolved {
  align-self: center;
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  margin-top: 0.2rem;
  padding: 0.45rem 0.95rem 0.45rem 0.45rem;
  border-radius: 999px;
  background: rgba(34, 197, 94, 0.12);
  border: 1px solid rgba(34, 197, 94, 0.35);
  font-size: 0.875rem;
  font-weight: 700;
  color: #15803d;
  animation: ctResolved 0.6s var(--ease) both;
}

.ct-resolved i {
  display: grid;
  place-items: center;
  width: 24px;
  height: 24px;
  border-radius: 50%;
  background: #22c55e;
}

.ct-resolved svg { width: 15px; height: 15px; fill: #fff; }

.ct-chat-foot {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin: 0 1.2rem 0.4rem;
  padding: 0.55rem 0.55rem 0.55rem 1rem;
  border-radius: 999px;
  background: #fff;
  border: 1px solid var(--ct-line);
  font-size: 0.9375rem;
  color: rgba(17, 17, 17, 0.45);
}

.ct-chat-foot i {
  display: grid;
  place-items: center;
  width: 36px;
  height: 36px;
  border-radius: 50%;
  background: var(--ct-teal);
}

.ct-chat-foot svg { width: 18px; height: 18px; fill: #fff; }

.ct-chat-note {
  padding: 0 1.2rem 0.9rem;
  font-size: 0.75rem;
  text-align: right;
  color: rgba(17, 17, 17, 0.5);
}

@keyframes ctMsgIn {
  from { opacity: 0; transform: translateY(10px) scale(0.97); }
}

@keyframes ctDot {
  0%, 60%, 100% { transform: translateY(0); opacity: 0.5; }
  30% { transform: translateY(-4px); opacity: 1; }
}

@keyframes ctResolved {
  from { opacity: 0; transform: scale(0.8); }
  60% { transform: scale(1.05); }
}

@media (max-width: 1100px) {
  .ct-support-grid { grid-template-columns: 1fr; }
  .ct-chat { max-width: 640px; }
}

@media (max-width: 640px) {
  .ct-reach { grid-template-columns: 1fr; }
  .ct-reach li:nth-child(n) { border-left: 0; }
  .ct-reach li:nth-child(n + 2) { border-top: 1px solid var(--ct-line); }
  .ct-chat-body { height: 420px; padding: 1rem; }
  .ct-msg { max-width: 90%; }
  .ct-chat-tabs { overflow-x: auto; }
  .ct-chat-tabs button { flex: none; }
}

@media (prefers-reduced-motion: reduce) {
  .ct-msg,
  .ct-typing,
  .ct-resolved { animation: none; }
}